Confidentiality of Client Information
Windstar Equities Ltd. (Windstar) earns your trust by adhering to privacy principles in protecting your personal information. The term “personal information” refers to information that specifically identifies you as an individual and is provided to or collected by us. It includes, for example, your name and address, age and gender, personal information records, identification numbers such as your social insurance number, and your employment information.
Information we collect also extends to information you knowingly and actively provide us in the course of visiting our website, and any information automatically sent by your devices.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Collection and Use of Personal Information
Windstar is required under securities legislation and anti-money laundering legislation to collect information to verify the identity and reputation of clients. Windstar is also required under securities legislation to make a determination to ensure a proposed investment is suitable for you. To assess the suitability of proposed investments, Windstar will obtain information relating to your investment objectives, risk tolerance, investment knowledge, financial situation and circumstances. In providing services to clients, Windstar may be required to use and share personal information with its employees, third party service providers and other financial institutions. When you open an account with us, you authorize us to collect this information during the course of our relationship. Personal information collected by Windstar will be held at the head office of the Firm located at 1920 Yonge Street, Suite 200, Toronto, Ontario.
Sharing personal information
Windstar will not use or disclose personal information for purposes other than
those for which it was collected except with the consent of the client or as
required by law. Personal information will be retained only as long as necessary
for these purposes or required by law.
Safeguarding personal information
Windstar will ensure that third party service providers requiring the use of
personal information have appropriate security procedures and controls to protect the personal information of Windstar’s clients.
Updating and accessing your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
With some limited exceptions, you have rights to access and update personal information held by Windstar about you. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. You may inquire about any personal information Windstar may have about you, by sending an email to firstname.lastname@example.org. You must include your full name, address and telephone number and a copy of an identity document (such as an ID card or passport). This will allow Windstar to verify your identity and whether the Firm has any personal information regarding you. Windstar will contact you if the Firm needs additional information to make that determination.
You may request for Windstar to correct, cancel, and stop processing personal information that Windstar holds about you. If Windstar agrees the personal information is incorrect, or the processing should be stopped, Windstar will correct the personal information or stop the processing. If Windstar does not agree the personal information is incorrect; Windstar will inform you it does not agree. The Firm will record that you consider personal information to be incorrect in the relevant file.